2023重點活動之一 : 關注都市人心理健康

都市人工作忙碌，近年越來越多團體關注工作與生活的平衡與健康，引發社會更多關於生理和心理健康的探討和研究。本計劃側重關注社會人士心理健康，期望喚醒社會對精神健康的關注，並切實地幫助有精神需要的人。其中的一個服務，我們將與相關機構合作，為義工安排心理熱線接線服務。透過前期的訓練，義工將掌握有關接線技巧和個案輕重處理等知識，例如了解不同精神困擾狀態、留心警告字眼、如何與情緒不穩的人像朋友般聊天等，以便有效作出安撫慰問、緩解情緒等幫助。完成前期訓練的義工將獲取證書並有機會加入接線服務，切身處地接聽電話和協助跟進個案。緩解心理精神健康是一個漫長和持續的過程。我們需不斷更新自己的知識以應對不同的個案和需要。助人自助，在聆聽與溝通的過程中，相信雙方都有禆益。

A Signature Project 2023 - Concern on mental health

We are increasingly busy with work, leading to a growing interest in work-life balance and health related issue. This has sparked more discussion and research on physical and mental well-being in society. This project aims to address the mental health of individuals, hoping to raise awareness and provide practical assistance to those in need. We will collaborate with relevant service agency to arrange hotline service staffed by volunteers. Through training, volunteers will acquire skills in handling calls and managing different case scenarios, such as understanding various mental distress conditions, recognizing warning signs, and engaging with emotionally unstable individuals in a friendly manner. This will enable them to effectively provide a comforting environment. Volunteers who complete the training will receive certification and may join the hotline service, actively answering calls and following up on cases. Alleviating mental health issues is a slow and ongoing process. We need to continuously update our knowledge to address different cases and needs. By helping others, we also help ourselves; we believe that both parties benefit from the process of listening and enforced communication.